All orders will be shipped from our Singapore warehouse and most orders are processed and out the door in 1-3 business days with a transit time between 3-10 business days, depending on your country and distance from Singapore.
Our warehouse is open during standard business hours Monday - Friday and is closed during national holidays in Singapore. All orders will be shipped by premium couriers such as DPEX, DHL Express and UPS to ensure a safe and reliable delivery experience - with full tracking on your end.
Please note that occasionally our warehouses experience periods of high order volume and it can take up to 4 business days to process your order. Such cases are rare and we always ensure that your order is shipped as soon as possible.
International shipments require additional duties and taxes to be paid by the customer at the time of delivery, which are not covered in our shipping rates. These additional duties and taxes are not paid to Bold, but to the local authorities. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order.
In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. If you have any questions, feel free to contact us at firstname.lastname@example.org.
All international orders are final.
We offer free tracked shipping (2-3 business days) on all orders over $100 shipping to Singapore.
United States, Dubai, Japan, South Korea : SGD19.99 (USD 14.99) (5-7 business days)
Malaysia: SGD 5.99 (USD 4.49) (3-5 business workings)
Hong Kong, Indonesia: SGD 9.99 (USD 7.49) (5-7 business days)
Thailand: SGD 14.99 (USD 11.29) (5-7 business days)
Germany, UK, Canada, Australia, New Zealand: SGD 24.99 (USD 18.99) (5-7 business days)
Rest of the World: SGD 24.99 (USD 18.99) (5-10 business days)
We've vetted our carriers to provide the best possible shipping and customer care; however, there might be rare cases of mishandling. If you see major damage to your package, please take a picture of your package before opening it and send it to email@example.com.
If you believe your package was lost or stolen, please contact us as soon as possible with your order number and tracking number (please be prepared to provide an alternative and secure address for a second delivery attempt).